FAQ page

 Security Tips for online Matrimonial site:

  • Do not give all your identity in the first place
  • Start slow by using emails initially to communicate
  • Request for a Photo & Review partner's profile completely.
  • After text chat, go far Phone chat
  • Check whether he appears significantly different in person from his or her online personal details

 1. How can I register at Perfect Jeevansathi ?

 Registration on Perfect Jeevansathi is quite easy in two steps with one step available with 2nd Step having Skip options. You can post your profile in one single page step. You are required to fill profile information in the Registration Form and click on the 'Create Profile' button.

 2. How much time it takes to make my profile available in Search & approved by Admin ?

 We review all the profile which are registered at Perfect Jeevansathi. It take 48 hours for us to review & approve it to go ahead further.Our objective you is to provide you best matrimony services to get you married soon

 3. I have lost my Password. Can you sent it to me ?

 You need to go to Forgot Password Option. Type in your email address and the password will be sent to your mailbox. If while registration your Email Id is incorrect, then you need to write to Admin using Feedback form to do the needful.

 4. I don't like people to see my name. What can I do ?

 We have not provided the option of Hiding your profile. You can mark you Last name as Confidential & You can mark your Photo as Confidential. This should be sufficient enough to protect you identity.

 5. Can I change my Email Address?

 Yes, but before verifying & validating the Email address, you can change your Email ID by going to Edit Profile options while once your Email Id is verified, You need to write to Admin via Feedback form justifying the reason so that Admin can change the Email Id.

 6. What are the benefits of registering on this Matrimonial site? Do I get anything FREE?

 You get lots of FREE services when you register with us.

  • Post your Personal Matrimony profile completely 100% Free.
  • Add your Profile Picture and additionally 2 photos are allowed in Profile Gallery.
  • Create a Preferred Partner Profile for the kind of person you are looking
  • Search and view profiles without restrictions
  • Express interest in other members and respond to members who express interest in you

 7. How much do I have to pay to register on Matrimonial site ?

 Absolutely nothing! Registration on Perfect Jeevansathi is always FREE!!! However to view the contact details & proceed for further discussion you need to upgrade your membership to Silver/Gold/Platinum/Diamond membership. Silver/Gold/Platinum/Diamond Membership is currently charged between INR 500 to INR 6100

 8. How do I log in once I have registered with matrimonial site?

 Very simple. Go to our Website first page. In login area on the middle side of the page, type in your email id / Username and password and click on the 'Login' button. You are immediately logged into the site and taken to the Partner Search page to start with. On the right side, you will have further options.

 9. How do I contact a other Perfect jeevensathi member ?

 When you like a user's profile and want to contact them, the first step is to 'Express Interest' in them. To do that, you can either click on the 'Express interest' link in the Profile page at the top. An Expression of Interest can be sent by all members but only Silver/Gold/Platinum/Diamond members will be able to send / View a personalized message to the person they contact giving their contact details. This increases the chances of a response from the person contacted. So it is advisable to upgrade to a Silver/Gold/Platinum/Diamond Membership.

 10. How & Where do I need to submit my photograph ?

 Yes, only profiles with a proper photograph are hosted on Matrimonial site. You need to go for Profile Picture option which will allow you to upload one photograph while Profile Gallery option is to create a Album with 2 additional photographs. All are restricted with 3 MB limit.

 11. What do I do to maximize my search to find my dream match ?

 To find your Life Partner, below are recommendations.

  • Create an online matchmaking profile: Provide as much as information correctly as possible.
  • Upload a good, clear photo: Most of all searches are for a photo profile, so it is important to have your photo in your profile. In case you are not comfortable about displaying your photo, You can mark it as confidential.
  • Specify the Preferred partner profile: This will help us as well as others to have some idea of what you want.

 12. What Credit cards do you accept? I am scared to do online transactions?

Payments to Silver/Gold/Platinum/Diamond memberships can be made by Visa, Master Card, Discover, American Express, and most ATM cards with the Visa or MasterCard logo. We accept Visa, MasterCard and American Express. Most ATM cards with the Visa or Master card logo can also be used. Our Payment Gateway is outsourced to CCavenue Payment which is 128 Bit encryption Secured. We assured you that any fraud happens from our site with respect to online transactions via our Payment gateway will be refunded. A refund of just Gold/Platinum membership charges for any fraud is assured. Reset all other damage or fraud will not be our responsibility

 13. After the Successful Online transactions for Silver/Gold/Platinum/Diamond membership when I will be upgraded to Gold/Platinum membership ?

Within seconds, You will be instantly upgraded for Silver/Gold/Platinum/Diamond Membership on india matrimony website. You need to logout & login to update your Silver/Gold/Platinum/Diamond membership status

14. As the Silver/Gold/Platinum/Diamond Member, Where can I view the contact details of the other members?

Once you are upgraded to Silver/Gold/Platinum/Diamond member, Please logout & re-login again. You will directed to Partner search page. Search for the profile you are interested. Click on View profile. On the top of profile there is option available to view the contact details. Click on Contact details at Address block or on the top corner of profile you are viewing.

15. As the Registered Member, How can I cancel my membership from website?

 Yes, You can cancel your membership any time. You need to login using credentials. Then click on "View My Profile" option --> Click on "Cancel My Profile"